FAQ

ALC FAQ’s cover some questions we are commonly asked by clients. If your question is not answered here, our Customer Support Agents are ready to assist you on ALC’s LiveChat.

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What if I want something bespoke for a new scheme?

We have a very experienced and talented Design and Technical team who can review your requirements. They will work with you in designing and checking suitability of a new, bespoke column. Please refer to our Bespoke Products Page.

Category: Product
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Do you supply steel columns?

We do not – we supply only Aluminium lighting columns.

Category: Product
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Do you sell lanterns to go on the columns?

Unfortunately, we supply only the lighting columns. Anything else will need to be sourced elsewhere.

Our domestic distributors at Marwood Electrical, James M Anderson and Environmental Street Furniture can supply both ALC columns and a range of lanterns. Please see our Partners Page for more details.

Category: Product
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Do you offer painted columns?

Yes, we do. Whilst we always advise a natural brushed finish, we have a dedicated spray booth and experienced sprayers to ensure you get a first-class finish on your columns. Please refer to our Bespoke Products Page.

Category: Product
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How does ALC’s Echalon® Raise & Lower System work?

Our spring-assisted Echalon® Raise & Lower solution allows for quick, easy, safe maintenance.
For more information please visit our Echalon® Hinge Page.

Category: Product