FAQ

ALC FAQ’s cover some questions we are commonly asked by clients. If your question is not answered here, our Customer Support Agents are ready to assist you on ALC’s LiveChat.

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What is happening to Passive Safety standards?

The BS EN 12767:2007 standard has now been replaced by the new BS EN 12767:2019 standard. There are some significant changes to the specification, explained in detail on our Standard Products page.

Category: Design & Technical
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Can you supply model/drawing files?

Yes, upon request we can supply most model/drawing files e.g. STEP, igs, dwg, pdf and the like.

Category: Design & Technical
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Can you advise on foundation details?

We can advise on planted foundations in line with PD 6547 regarding ground type. It is the installers responsibility to use this information in conjunction with the on-site ground conditions. We can also provide guidance on pad calculations for base-plated columns.

Category: Design & Technical
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Can you supply supporting technical documents? (Appendix 13, CAT 0, Foundation Details)

Yes, on request or at order stage.

Category: Design & Technical
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What is the difference between LE, NE and HE & why doesn’t ALC offer HE columns?

Please refer to Highways Page for an explanation of Passive Safety (BS EN 12767:2019), and ALC’s stance on HE columns.

Category: Design & Technical